Terms & Conditions

1. Introduction

Welcome to 299bt, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") apply to all users who access or use the 299bt website, mobile interface, games, sports betting markets, and any related services we provide. By creating an account or placing a bet, you agree to these Terms in full. If you do not agree, please discontinue use of 299bt immediately.

299bt reserves the right to modify, update, or replace any part of these Terms at any time. Significant changes will be communicated to registered users via email or on-site notification. Your continued use of the platform after any amendment takes effect constitutes your unconditional acceptance of the revised Terms. We encourage all users to review this page periodically to stay informed of the most current version.

2. Eligibility and Age Verification

Access to 299bt's betting and casino services is strictly restricted to adults. You must meet all of the following criteria to register and use our platform:

• You must be 21 years of age or older at the time of registration.
• You must be legally permitted to participate in online gambling activities in your jurisdiction.
• You must not be a resident of any country or territory where online gambling is explicitly prohibited.
• You must not be a current or former employee, contractor, or family member of an employee of 299bt or its service providers.

3. Account Registration and Security

To access the full range of 299bt services, you must create a single registered account. The following account rules apply to all users:

• Each user is permitted to hold only one active account. Creating duplicate or multiple accounts is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of funds.
• You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party.
• All information provided during registration must be accurate, current, and complete. 299bt reserves the right to request identity verification (KYC) documents at any time, including national ID, passport, or driver's license.
• 299bt reserves the right to close or suspend any account that we believe is being used fraudulently, in breach of these Terms, or in a manner that may harm other users or the integrity of the platform.

4. Deposits, Withdrawals, and Payments

299bt supports multiple payment methods familiar to Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and City Bank transfers. The following conditions apply to all financial transactions on the platform:

• Minimum deposit and withdrawal amounts are as published on the 299bt platform and are subject to change. Current minimums are displayed at the point of transaction.
• All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted.
• Withdrawal requests are subject to identity verification. Pending KYC verification, 299bt may temporarily hold withdrawal processing until documentation is confirmed.
• 299bt is not responsible for delays caused by third-party payment processors or banking institutions. Transactions denominated in BDT (৳) are subject to the applicable exchange rate at the time of processing where currency conversion is involved.

5. Bonuses and Promotional Offers

299bt offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to both new and existing players. All promotional offers are subject to the following general terms, as well as any additional conditions specified at the point of offer:

• Bonuses are credited in BDT (৳) and are subject to wagering requirements before any withdrawal of bonus-derived winnings is permitted. Wagering requirements will be clearly stated at the time each bonus is claimed.
• Free spins awarded as part of a promotion are valid only on designated games and must be used within the validity period stated in the promotion's specific terms.
• 299bt reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice if we detect abuse, system exploitation, or breach of these Terms.
• Players may not combine multiple bonus offers unless explicitly stated as combinable. Bonuses obtained through fraudulent means will be forfeited and the relevant account suspended.

6. Responsible Gaming

299bt is committed to providing a safe, responsible, and enjoyable betting environment. We take our duty of care seriously and offer a range of tools to help players maintain control over their gaming activity:

• Deposit limits: You may set daily, weekly, or monthly deposit caps on your account at any time via account settings or by contacting support.
• Self-exclusion: If you feel that gambling is negatively affecting your life, you may request a temporary cooling-off period or a permanent self-exclusion from the platform. Contact us at [email protected].
• Reality checks and session reminders: Our platform supports optional time alerts to help you track how long you have been playing in any given session.

Players who have enrolled in self-exclusion may not attempt to open new accounts or circumvent the exclusion by any means. 299bt reserves the right to close any account identified as belonging to a self-excluded individual. For additional guidance on responsible gaming, please visit our dedicated Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on 299bt. Engaging in any of these activities may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:

• Using automated software, bots, artificial intelligence tools, or any other technology to gain an unfair advantage over other players or the house.
• Using the platform for money laundering, fraud, or any other illegal financial activity, including the use of stolen or unauthorized payment credentials.
• Attempting to exploit game errors, bugs, or vulnerabilities for financial gain. Any winnings obtained through exploitation will be voided.
• Colluding with other players to manipulate the outcome of any game, match, or bet, including match-fixing in sports betting markets.
• Opening accounts on behalf of third parties, minors, or individuals who have been excluded from the platform.

8. Intellectual Property

All content on the 299bt platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall compilation of the website — is the exclusive property of 299bt or its content suppliers and is protected under applicable intellectual property laws. No content from this site may be copied, reproduced, republished, distributed, or transmitted in any form without prior written consent from 299bt.

Third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming retain all intellectual property rights over their respective game content. Use of their games via 299bt is subject to each provider's own end-user license terms.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 299bt, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform and its services. This includes, without limitation, loss of profits, loss of data, personal injury, or property damage.

299bt makes no warranties or representations regarding the accuracy, completeness, or reliability of any information on the platform. All games are operated using certified RNG (Random Number Generator) software, and game outcomes are determined by chance. Past results do not guarantee or predict future outcomes. Players accept full responsibility for their wagering decisions.

10. Privacy and Data Protection

Your privacy is important to us. 299bt collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering on 299bt, you consent to the collection and use of your personal information as described in the Privacy Policy. 299bt employs SSL encryption and industry-standard security measures to protect your data from unauthorized access. We do not sell or rent your personal information to third parties. For full details on how your data is handled, please review our Privacy Policy page.

11. Amendments to These Terms

299bt reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of the Terms will always be available on this page, with the effective date updated accordingly. It is your responsibility to check this page regularly to stay informed of any changes.

Where changes are material, 299bt will make reasonable efforts to notify registered users in advance via the contact email associated with their account. Continued use of the platform following the posting of revised Terms constitutes your acceptance of those changes.

12. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be referred to 299bt's customer support team for informal resolution. If a resolution cannot be reached informally, disputes may be escalated through appropriate legal channels. Players are responsible for ensuring that their use of 299bt complies with the laws applicable in their own country or territory.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any of your rights as a registered user of 299bt, our support team is available 24/7 in both English and Bangla.

Email us at: [email protected]